Response: Hi, I have contacted you about this, ie send a replacement. Kindly confirm that it is OK for me to do so. Thanks.

Response: Hey, I did send right away. And it was not that I haven't sent right away, just that I messed up with the postage calculator and everything got returned. I sent out a big batch together and some of the recipients have gotten their package and some have not. If you have not received anything by the end of the week, let me know and I will be happy to resend. I hope you will be more understanding towards packages coming from places where delivery times may not be as efficient USA.